Shipping policy

Thank you for shopping with Tawazawadi. This policy explains where we ship, how much it costs, and how long it takes.

Where We Ship
We currently ship to the United States and Canada only.

Processing Time
Orders are processed within 1–3 business days. We do not process or ship orders on weekends or U.S. federal holidays.

Shipping Rates
All prices are in USD.
- Orders under $49.99: Flat rate shipping of $4.95
- Orders $50 and over: Free shipping

Delivery Estimates
Estimated delivery times are:
- United States: 3–7 business days
- Canada: 6–12 business days
Delivery times are estimates and may vary due to carrier delays, weather, or customs.

Carriers and Tracking
We ship with the best available carriers. Tracking information will be emailed once your order ships.

Customs, Duties, and Taxes (Canada)
Canadian orders may be subject to import duties, taxes, or brokerage fees. These charges are the responsibility of the customer.

Incorrect or Incomplete Addresses
Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of the expected arrival date, and we will help resolve it.

Contact Us
For questions about shipping email: support@tawazawadi.com.